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We will provide an estimated delivery date for each item in your shopping cart based on the shipping address you select. We offer the following estimated processing and shipping times for orders.
Free shipping on orders of $60 or more. Shipping fee of $6.9 for orders under $60. Orders are typically processed within 2–5 business days. After dispatch, shipping usually takes 6–13 business days. The estimated delivery timeframe is 8–18 business days from the date the order is placed.
Note:
Order processing and shipping times apply to all apparel and footwear products on the website. Special urgent orders that need to be delivered before a specific date should contact our customer service in advance. We will give priority to the preparation and shipping of your order. Due to uncontrollable factors, such as bad weather, holidays, strikes, etc., the delivery date may change.
Please allow sufficient time for shipping!
Receiving Time = Order Processing Time + Shipping Time
You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 2–5 business days to process before they are shipped due to order handling and preparation. Once you have received this email, please allow 24–48 hours for your tracking number to update.
We accept orders from the US. Our primary carriers are USPS and DHL, and our order processing time remains the same. We ship all apparel and footwear orders from China to the United States. If customs duties or taxes are applicable, they are the responsibility of the buyer.
Only items that pass the quality inspection process will be shipped, as we strive to meet our standards and provide you with high-quality apparel and footwear.
For any other questions, please contact us here or email help@Genvioxa.com
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